Privacy Policy
TailorHive (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the “App”). Please read this policy carefully. By using TailorHive, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Profile photo (optional)
- Payment information (processed via third-party providers)
b. Location Data
Your geographic location to help match you with nearby tailors.
(You may enable or disable location services at any time through your device settings.)
c. Tailor and User Content
- Uploaded portfolios, design images, and customer reviews.
- Messages exchanged between users and tailors within the app.
d. Usage Data
App interactions, search behavior, viewed profiles, device type, and IP address.
2. How We Use Your Information
We use the information we collect to:
- Connect customers with tailors based on location and preferences
- Display tailor portfolios and allow customers to leave reviews
- Facilitate communication between users and tailors
- Process bookings and transactions
- Improve our app and user experience
- Send updates, promotional content, and customer service messages (you may opt out at any time)
3. Sharing of Information
We do not sell your personal data. We may share your data in the following ways:
- With Tailors or Customers: to fulfill service requests and communication
- Service Providers: such as payment processors, hosting partners, or analytics tools
- Legal Requirements: when required to comply with applicable laws, regulations, or legal processes
- Business Transfers: in the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
5. Your Rights and Choices
- Access and Update: You can view and update your profile information in the app.
- Opt-Out: You may opt out of marketing emails or notifications in your settings.
- Delete Account: You may request deletion of your account by contacting us at: info@tailorhive.com
6. Children’s Privacy
TailorHive is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
7. Third-Party Services
Our app may link to third-party websites or services (e.g., payment gateways). We are not responsible for the privacy practices of these external services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Last updated” date above. Continued use of the app after such changes means you accept the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at: